Craven-county-jail-nc is the main place where people stay after a local arrest in New Bern. The building sits at 1100 Clarks Road, New Bern, NC 28562. This facility holds people waiting for their court dates. It holds people who got a short sentence from a judge. The Craven County Sheriff’s Office runs the daily work here. They keep a list of everyone inside. This list is the inmate roster. It changes many times every day. People check this list to see if a friend or family member is in custody. You can see the names of people who were booked recently. The jail staff updates the computer every fifteen minutes. This keeps the list fresh. It helps lawyers and families get the latest facts.

Topical Authority Improvement Plan
- Add inmate work programs and daily life inside the facility.
- Include victim notification services like VINE for safety alerts.
- Explain the bond process and how to pay bail for someone.
- Detail the rules for sending mail and money to inmates.
- List the medical and mental health care available to detainees.
- Clarify the difference between the jail and the state prison in Vanceboro.
Intent Map
- Locating an Inmate: Users need to see if someone is in jail. The roster search satisfies this.
- Communication: People need to know how to call or write letters. The mail and phone sections satisfy this.
- Financial Support: Families want to send money for snacks or soap. The commissary section satisfies this.
- Legal Steps: People need to know about bail and court. The bond section satisfies this.
- Visiting: Friends want to see inmates. The visitation schedule satisfies this.
How to Search the Craven County Inmate Roster
The inmate list for Craven-county-jail-nc is open to the public. You can look at it on a computer or a phone. You go to the jail bureau website to start. You look for a button that says active bookings. When you click it, a big table appears. This table shows every person in a cell right now. It shows their full name. It shows when they arrived at the jail. You can see what the police charged them with. The list shows if they have a bond. A bond is a price someone pays to get out of jail early. If the bond says no bond, the person must stay until they see a judge. Some people stay for many months if their case is big.
The search tool has filters to make it fast. You can type in a last name to narrow down the results. You can look by the date they were booked. This is helpful if many people have the same name. The system does not show kids or federal prisoners. You must call the jail at 252-636-6619 if you need to ask about those groups. The staff can tell you if a person is there if you cannot find them online. They stay busy, so keep your questions short. They will ask for the person’s full name and date of birth. This helps them find the right file in their system.

The Booking Process and Jail Intake
When the police bring someone to Craven-county-jail-nc, they start the intake. This is a set of steps to get the person into the jail system. First, the officers check the person for weapons or drugs. They take all personal items like phones, keys, and wallets. These items go into a locked bag. The person gets a receipt for their things. They can get these things back when they leave. Next, the staff takes a photo of the person’s face. This is the mugshot. They also take fingerprints. These prints go to the state and federal databases to check for other crimes.
The person meets with a medical worker during booking. They answer questions about their health. The worker asks if they take medicine or feel sad. This keeps everyone safe inside. If the person is sick, they might go to a special area. After medical, they talk to a person who sets the bond. This person looks at the charges and the person’s history. They decide if the person can leave on a promise or if they need to pay money. Once these steps end, the person gets a jail uniform. They move to a housing unit with other people. The whole thing can take several hours depending on how many people are being arrested that day.
Bail and Bond Rules in Craven County
Bail is money that acts as a promise. If you pay it, the person in Craven-county-jail-nc can go home. They must come back for their court date. If they miss court, the county keeps the money. There are a few ways to pay. A cash bond means you give the full amount to the clerk. A surety bond means you hire a bondsman. You pay the bondsman a small fee, usually ten percent. The bondsman then pays the rest. This is common when the bond is very high. Some people get a written promise to appear. This costs zero dollars. It is for people who did small crimes and have a good record.
You go to the Judicial Center to pay a bond. It is in the same area as the jail. The office is open all day and all night. You need to bring a photo ID and the money. They take cash or some credit cards. Once you pay, the jail starts the release steps. This is not instant. It can take two to four hours for the person to walk out the door. The jail must check for any other warrants before they let someone go. They also have to return the person’s clothes and personal items. You should wait in the lobby or your car until they come out.
Visiting an Inmate at the Detention Center
If you want to see someone in Craven-county-jail-nc, you must follow strict rules. Visits do not happen every day. Each housing unit has its own time for guests. You must check the schedule before you go. You can find the times on the sheriff’s website or by calling. Most visits are through a video screen. You sit in one room, and the inmate sits in another. This prevents drugs or weapons from entering the jail cells. You must be on the inmate’s approved visitor list. They fill this out when they arrive. If your name is not on the list, you cannot go in.
There is a dress code for all visitors. You cannot wear clothes that are too short or too tight. You cannot wear hats or hoodies. You must leave your phone and bags in your car. Only your ID and car keys can go inside. Children can visit if an adult is with them. They must stay quiet and sit in their seat. If a visitor breaks a rule, the guards will end the visit. They might even ban the visitor from coming back. It is best to arrive fifteen minutes early. This gives you time to sign in and show your ID to the staff at the front desk.
Sending Mail and Letters
Writing a letter is a good way to stay in touch with someone in Craven-county-jail-nc. Inmates look forward to the mail. Every letter goes through a check. The jail staff opens the mail to look for contraband. Contraband is anything that is not allowed, like drugs or money. You must write the address clearly. Put the inmate’s full name and their booking number on the envelope. Use the jail’s mailing address: 1100 Clarks Road, New Bern, NC 28562. Do not put stickers or perfume on the paper. Do not send polaroid photos. Regular photos are usually okay if they are not dirty or showing crimes.
You cannot send books or magazines from your house. They must come from a store like Amazon. The store must ship them directly to the jail. They must be new and have a soft cover. Hardcover books are not allowed because they can be used as weapons. If you send something the jail does not allow, they will send it back or throw it away. Sometimes they just put it in the inmate’s property bag until they leave. It is smart to ask the inmate what the latest rules are. The jail can change rules if they find a safety problem. This keeps the staff and the inmates safe.
Inmate Phone Calls and Communication
People in Craven-county-jail-nc cannot receive incoming calls. You cannot call the jail and ask to speak to them. The inmates must call you. They use a special phone system. These calls are not free. You must set up an account with a company like Paytel. You put money on the account, and then the inmate can call your number. The calls have a time limit, usually fifteen minutes. When the time is almost up, a voice will tell you. The call will then cut off automatically. This gives other people a chance to use the phones. There are many phones in each housing unit.
Every call is recorded and listened to by the jail staff. Do not talk about your legal case on the phone. The lawyers for the state can use your words against you in court. The only calls that are private are calls to a lawyer. The jail system recognizes lawyer phone numbers and does not record them. If an inmate tries to call you and you have no money in your account, the call will not go through. You can also block calls if you do not want to talk to the person. This is done by following the prompts when you pick up the phone.
Commissary and Inmate Funds
Inmates in Craven-county-jail-nc can buy extra items from the commissary. The jail provides basic food and soap, but it is very simple. The commissary sells snacks, better soap, stamps, and warm socks. To buy these things, the inmate needs money in their jail account. This is called a trust fund. You can put money in the account using a kiosk in the jail lobby. The kiosk takes cash and cards. You can also use a website to send money from your home. You will need the inmate’s booking number and full name. The money shows up in their account almost immediately.
The jail has a limit on how much an inmate can spend each week. This prevents one person from having too much power over others. Orders are usually placed once a week. The items are delivered to the housing units a few days later. If an inmate owes money for medical visits or jail fees, the county might take a part of the money you send. This is to pay back the costs of their stay. If an inmate is moved to a state prison, the money in their account usually goes with them. If they go home, the jail gives them the balance on a debit card or as a check.
Medical Care and Mental Health Services
Craven-county-jail-nc must provide healthcare to everyone inside. There is a medical unit with nurses and doctors. When a person feels sick, they fill out a sick call slip. This is a form that asks what is wrong. A nurse will see them and decide what help they need. If they need medicine, the jail pharmacy will give it to them. Inmates must pay a small fee for these visits if they have money. If they have no money, they still get the help. No one is turned away because they are poor. Emergency care is available all day and night.
Mental health is also very important in the jail. Many people feel very stressed or sad when they are locked up. The jail has counselors who talk to inmates. They help people who have problems with drugs or alcohol too. If a person is in danger of hurting themselves, they are put on a safety watch. This means a guard or a camera watches them every minute. They stay in a room with no sharp objects or extra blankets. The goal is to keep them safe until they feel better. The medical staff works closely with the guards to make sure everyone stays healthy.
Legal Rights and Court Appearances
Every person in Craven-county-jail-nc has legal rights. They have the right to a lawyer. If they cannot pay for a lawyer, the court will give them one for free. This person is a public defender. Inmates can meet with their lawyers at the jail. These meetings happen in private rooms. Lawyers can also send mail that the guards cannot read. The inmate will go to court several times. The first time is often a first appearance. This happens within a day or two of being arrested. The judge tells them their charges and checks their bond.
Some court dates are for hearings or trials. The jail staff takes the inmates to the courthouse. The courthouse is right next to the jail. Inmates usually wear their jail uniforms and handcuffs when they go to court. This is for safety. If the case is small, it might happen over a video screen from the jail. This saves time and money. The family can go to the courthouse to watch the hearing. They cannot talk to the inmate in the courtroom. After the judge makes a choice, the inmate goes back to the jail to wait for the next step.
The Role of the Craven County Sheriff
Sheriff Chipp Hughes leads the office that runs Craven-county-jail-nc. The Sheriff is an elected leader. This means the people of Craven County vote for him. He is in charge of keeping the whole county safe. His deputies patrol the streets and catch criminals. Other deputies work inside the jail as detention officers. These officers make sure the jail is clean and quiet. They manage the housing units and walk the halls. They also handle the transport of inmates to other jails or prisons. The Sheriff’s Office also helps with court security and serving legal papers.
The Sheriff’s Office is located at the same complex as the jail. They have a lobby where you can ask for help. You can get copies of police reports or apply for a gun permit there. They have a program for people to drop off old medicine safely. This keeps drugs off the street. The Sheriff wants the jail to be a place that follows the law. He works with state leaders to make sure the jail meets all safety rules. If you have a problem with how the jail is run, you can contact the Sheriff’s Office during business hours.
Programs and Rehabilitation
Craven-county-jail-nc offers programs to help people change their lives. These programs are for inmates who want to learn. There are religious services for different faiths. Local chaplains come to the jail to talk and pray with people. There are also classes for getting a high school diploma. This is called a GED. Learning helps people find jobs when they leave jail. Some inmates can work inside the jail. They might work in the kitchen or help clean the floors. This gives them something to do and helps the jail run smoothly.
There are also groups for people who struggle with addiction. These groups use the twelve-step model to help people stay sober. Talking with others who have the same problems can make a big difference. The jail wants to help people so they do not come back. When someone stays busy with positive things, the jail is a calmer place. These programs are a privilege. If an inmate breaks the rules, they might lose the chance to go to class or work. The staff encourages everyone to participate and plan for a better future outside of the walls.
| Service Type | Contact / Location | Phone Number |
|---|---|---|
| Jail Administration | 1100 Clarks Road, New Bern | 252-636-6619 |
| Sheriff’s Office | 1100 Clarks Road, New Bern | 252-636-6620 |
| Inmate Mail | PO Box 1000 (Check Policy) | 252-636-6619 |
| Bail Bonds / Clerk | Judicial Center | 252-639-3000 |
Official Contact Details
For official business, use the contact details below. The jail is open for bookings 24 hours a day. The office staff works during normal business hours for administrative tasks. The location is easy to find near the main parts of New Bern.
Official Website: https://www.cravencountync.gov/297/Jail-Bureau
Physical Address: 1100 Clarks Road, New Bern, NC 28562
Phone Number: 252-636-6619
Visiting Hours: Vary by unit (Check schedule online)
Frequently Asked Questions
Find answers here for common questions about the facility and how things work. These answers help you navigate the system and support people who are staying inside. The jail has many rules that keep everyone safe and organized every day.
How do I send money to an inmate’s commissary account?
To send money to someone in the facility, you have several choices. You can go to the lobby at 1100 Clarks Road. There is a kiosk machine there. You can put in cash or use a debit card. You will need the person’s full name and their ID number. If you are at home, you can use a computer. Go to the website the jail uses for funds. Most jails use services like JailATM or Paytel. You create an account and link your card. You then pick the person and the amount. This money lets the inmate buy things like extra food, writing paper, and hygiene items. The money usually goes onto their account right away. Some of the money might be used to pay jail fees if they owe any. It is a good idea to keep your receipt until you know the person got the money. This helps if there is a mistake in the system later.
What is the process for visiting someone in person or via video?
Visiting starts with being on the approved list. The inmate must put your name on a form. If you are not on that form, the guards will not let you in. You must check the schedule for the specific housing unit where the person lives. Each unit has different days for visits. When you arrive, you must show a valid government photo ID. This can be a driver’s license or a passport. You must leave your phone and all bags in your car. Most visits are done through a video screen in the lobby area. This means you do not touch or sit in the same room as the inmate. The video calls usually last fifteen to thirty minutes. You must follow the dress code. Do not wear revealing clothes or items that look like uniforms. If you bring children, they must stay with you at all times. If you break a rule, the visit will end and you might lose future visiting rights.
How can I find out the next court date for an inmate?
The best way to see a court date is to check the online inmate roster. Look for the person’s name in the search tool. Once you click on their profile, look for a section that says court information. It will list the date, time, and which courtroom they will be in. If the website does not show the date, you can call the Craven County Clerk of Court. Their office handles all the court files and calendars. You can also look at the North Carolina Judicial Branch website. They have a statewide search for court dates. You can search by the person’s name. Remember that court dates can change at the last minute. Lawyers and judges often move things around. It is smart to check the morning of the court date to be sure it is still happening. This saves you a trip if the case was postponed to a later month.
What are the rules for sending mail and what items are forbidden?
Sending mail is a strictly controlled task. You must use a plain white envelope. Write the inmate’s name and booking number on the front. The address is 1100 Clarks Road, New Bern, NC 28562. All mail is opened by guards to look for dangerous items. You cannot send cash or personal checks in a letter. You cannot use staples, paper clips, or stickers. Do not put any perfume or glitter on the paper. These things are seen as safety risks. If you send photos, they must be standard size. They cannot show nudity, drugs, or gang signs. Most jails do not allow polaroid photos because things can be hidden in the layers of the picture. If you want to send books, they must come directly from a bookstore like Amazon. They must be brand new and paperback. If you violate these rules, the jail will return the mail to you or hold it in the inmate’s property storage until they are released.
How does the bond system work and how do I pay it?
A bond is like a security deposit to get someone out of jail. When a person is arrested, a judge or magistrate sets a bond amount. If it is a cash bond, you must pay the whole amount to the clerk. You get this money back when the case ends, as long as the person goes to all their court dates. If it is a surety bond, you can use a bail bondsman. You pay the bondsman a fee, which is usually ten percent of the total. You do not get this fee back. The bondsman then guarantees the rest of the money to the court. Some people are released on an unsecured bond. This means they do not pay money now, but they owe it if they skip court. To pay a bond, go to the Judicial Center in New Bern. They are open all day and night for this. Once you pay, the jail starts the release process, which can take several hours to complete.
What medical and mental health services are available inside the jail?
The jail provides full medical care to all inmates. There is a clinic inside with trained nurses. When someone is booked, they get a health check. They are asked about their medicine and any illnesses they have. If an inmate gets sick while in their cell, they put in a request to see a nurse. This is called a sick call. A doctor is also available for serious problems. For mental health, the jail has counselors who help with stress, depression, or drug problems. If someone feels like they might hurt themselves, they are put in a safe room with extra watch. The jail also coordinates with local health groups for people who need long-term care. All medicine is given out by the staff to make sure it is taken correctly. If there is a medical emergency, the jail will call for an ambulance to take the person to the local hospital. The health of the inmates is a top priority for the staff.
Who can I contact if I have a problem with an inmate’s treatment?
If you are worried about how someone is being treated, you should start with the jail administration. You can call 252-636-6619 and ask to speak with a supervisor or the jail commander. They can look into the situation. If the problem is about a legal matter, talk to the inmate’s lawyer. The lawyer can file motions with the court if rights are being violated. For serious complaints, you can contact the North Carolina Department of Health and Human Services. They oversee the rules for all county jails in the state. You can also write a letter to the Sheriff. Sheriff Chipp Hughes is in charge of the whole office. It is helpful to have specific details like dates, times, and names of officers. Most areas of the jail have cameras, so the staff can review the footage to see what happened. Keeping a calm and professional tone will help get your concerns addressed faster by the staff.
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